What you need to know about the Help Financial scandal

Help Financial Ltd (you might’ve known them as Sterling Wealth Ltd) went into liquidation in early 2023. When this happened, many people like you were left wondering, “What happened to my retirement money?” If you’re in this situation because of Help Financial Ltd, we’ll do everything we can to get your hard-earned money back where it belongs – in your pocket.

This guide covers:

• Who was Help Financial Ltd?
• Timeline of events leading to Help Financial’s failure
• What happened with Help Financial Ltd?
• How do you know if you’ve been mis-sold?
• How to start your claim for compensation

Who was Help Financial Ltd?

Help Financial Ltd was a Manchester-based financial advice firm that promised support with:

• Pension planning
• Retirement strategies
• Investment advice

Even though it was regulated by the Financial Conduct Authority (FCA), the firm faced restrictions in 2022 following concerns about its practices. By March 2023, the FSCS declared Help Financial Ltd in default.

Timeline of events leading to Help Financial’s failure

Here’s a simple breakdown of what happened to Help Financial Ltd and how it ended up in liquidation:

• 2014 – The firm started life as A I Financial Management Ltd
• 2015 – It rebranded as Sterling Wealth Ltd and expanded its services.
• 2022 – FCA restrictions stopped it from conducting regulated financial activities.
• 2023 – Renamed to Help Financial Ltd, entered voluntary liquidation, and was declared in default by the FSCS.

Allegations made against Help Financial Ltd

Help Financial Ltd was trusted to give sound advice to their clients, only to leave many of them with unexpected losses. Common complaints include:

• Recommending risky, high-fee investments that didn’t align with clients’ needs.
• Failing to properly explain risks, fees, and charges tied to pension transfers.
• Pressuring people to make quick decisions without exploring other options.
• Overpromising returns that never materialised, leaving clients out of pocket.

Does any of this sound similar to your experience with Help Financial Ltd? There’s a good chance you were mis-sold on your pension. Get in touch with our team now for a no-strings chat to see if you’re owed compensation.

How do you know if you’ve been mis-sold?

Wondering if Help Financial Ltd gave you bad advice? Consider the following:

• Did they push you to move your pension into a Self-Invested Personal Pension (SIPP) or some other risky scheme?
• Were the fees, risks, or potential losses explained clearly enough to you?
• Did you feel rushed or pressured to agree to their advice?
• Has your pension lost value or failed to perform as promised?

If you’ve answered “yes” to any of these questions, there’s a good chance you’ve been mis-sold. Speak with the team today to see if you can get your money back.

How to start your claim for compensation

If you think you’ve lost money from your pension through Help Financial Ltd’s poor advice, you might be able to claim it back. We specialise in handling mis-sold pension and investment claims – without any upfront fees.

Our simple claims process

We’ll handle all the hard work for you:

• Tell us your story – A quick consultation will help us understand your claim.
• We’ll take over – From paperwork to dealing with the FSCS, we’ve got it covered.
• Submit your claim – We’ll keep you updated and fight your corner every step of the way.
• Fight for your money – We’ll do everything in our power to get you the compensation you deserve.

You’ve worked too hard for your retirement to let bad advice hold you back. Take control today – contact us now!

Getting the best outcome for you

We’re here to help you reclaim as much of your hard-earned money as possible. Here’s what we specialise in:

• Mis-sold pensions – We assist people in recovering losses caused by poor financial advice.
• Mis-sold SIPPs – Guiding clients who were encouraged to invest in unsuitable, high-risk options that failed to meet expectations.
• Mis-sold pension transfers – Supporting those advised to transfer their pensions into underperforming options.
• Mis-sold investments and mis-sold bonds – Helping you reclaim control of your finances and recover what’s rightfully yours.

Get your hard-earned money back today!

Don’t let bad advice from Help Financial Ltd ruin your retirement – there’s still time to get your money back! Get in touch with the Spencer Churchill Claims Advice team for a no-pressure chat to see how we can get the ball rolling.