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Henderson Carter Associates And Mis-Sold SIPPs

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Did Henderson Carter have a hand in your pension transfer into a SIPP?

Many can tell a similar tale, and many of those people were mis-sold their SIPP pensions and investments.

Henderson Carter Associates is no longer operating, having lost it’s FCA permissions, meaning it must “cease all pension business” especially where “Holistic Wealth Management, Hennessy Jones Limited and City Administration Limited” are concerned, or where business is in relation to “pension switches and/or pension transfers to any self-invested personal pension (SIPP)”.

We know from experience that Henderson Carter was involved in high-risk investments, such as Carbon Credits and The AIGO Fund.

As of March 2017, Henderson Carter Associates Limited is in liquidation.

Can You Make A Henderson Carter SIPP Claim?

Several financial advisers and the FSCS have been paying out compensation for mis-selling investments via SIPPs and SSASs for a few years, including in relation to Henderson Carter with Spencer Churchill Claims Advice often leading the claim on a No Win – No Fee* basis.

If you:

  • Transferred your pension to a SIPP
  • Made high-risk investments
  • Aren’t earning over £100k per year
  • Aren’t a Sophisticated Investor

Then you may have been mis-sold, and you could be able to make a claim for negligent SIPP advice.

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We are here to rewrite the book for you. And luckily we are pretty damn good at creating happy endings.


When you get let down by someone you thought you could trust, it can leave its mark on you, emotionally and physically.


We are committed to transparency and fairness in the way we conduct with clients, including how we charge for our claims services.

What Did Henderson Carter Do?

Henderson Carter Associates was a financial advice firm, regulated by the FCA to give advice on both pension investments and final salary pension transfers.

Unfortunately, they didn’t always get their advice correct for their customers, widely mis-selling pension transfers and high-risk SIPP investments to clients they were unsuitable for.

When we say unsuitable, we mean that the risk profiles of the clients did not match the new pension arrangements, exposing them to more risk than they can handle.

Unfortunately for many of the clients of Henderson Carter Associates, some of the high-risk schemes their clients were advised to invest in collapsed, such as Carbon Credits, and others have been struggling such as The Aigo Funds.

Henderson Carter Associates Timeline

  • Henderson & Dumbleton Limited


    Henderson Carter Associates started life in 2009 under the name Henderson & Dumbleton Limited, before chancing the name in October 2010.

  • Cease Pension Transfers


    In September 2016, the FCA let it be known that 3 financial advice firms had been told to cease all pension transfers, and told not to dispose of any assets with prior consent.

    One of those firms was Henderson Carter. Another was Financial Page – another firm linked to the selling of the AIGO funds.

  • Declared In Default


    In April 2017, the FSCS declared that Henderson Carter Associates was in Default, along with another 11 firms.

    This meant that the FSCS was reasonably assured that Henderson Carter could no-longer pay compensation to former clients, and that the FSCS would consider claims made against them.

  • FSCS Bill Hits £6m


    February 2018 – the FSCS released information that shows they had paid out almost £6m for the advice of Henderson Carter and Financial Page regarding SIPP pensions and high-risk investments.

Carbon Credits & AIGO Funds

While not everyone who dealt with Henderson Carter Associates will have been mis-sold (we hope!), many people were advised to invest via a SIPP into either Carbon Credits or the AIGO Funds.

Carbon Credits were a way of trading carbon in market effectively created by the Kyoto agreement. A high-risk unregulated investment scheme, they were designed to save the world and make investors some big returns. Sadly, in most cases they did neither, and many Carbon Credits investment schemes collapsed, losing investors £millions.

The AIGO Funds were also high-risk, non-FCA regulated funds that invested in Commercial and residential property, and natural resources. They got into difficulty a few years ago and many people who invested in them may have also lost money.

Henderson Carter shouldn’t have been recommending these investments to average investors, but we know from experience that this was often the case, with many people being mis-sold.

Henderson Carter Associates FAQ’s

Is Henderson Carter Still Operating?


The firm was told to cease all pension business by the FCA, declared in default by the FSCS and went into liquidation in March 2017.

This means that claims made against Henderson Carter are directed by the team at Spencer Churchill Claims Advice to the FSCS, putting all of our experience of winning £50m from mis-sold pension claims behind every claim we make.

Who Are Hennessy Jones?

Hennessy Jones Limited was an appointed representative of both Henderson Carter Associates and Financial Page Ltd, both advisers linked to the mis-selling of the AIGO funds.

The FCA has stated previously that it had concerns about introducer firms for AIGO, such as Holistic Wealth Management, City Administration Limited and Hennessy Jones.


Do you have a wealth of knowledge and experience in investing?


Do you earn in excess of £100,000 per annum?


Or do you own £250,000 worth of investable assets?

Do you know how people complained about mis-sold investments and pensions in the last year?

A lot. Over twenty thousand complaints were made about mis-sold pensions and investments in 2020/21, a figure which had doubled since the year before.. It’s no secret how serious this problem is, and it just seems to keep getting worse.

People receive poor financial advice every day. Sometimes they don’t even realise that they’re owed whopping amounts of compensation.
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Have You Been A Victim Of Financial Mis-Selling?

Answer a few questions and find out if you have good grounds to make a financial compensation claim:

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Were you told to invest all, or most, of your savings into a single product?

Reaching out for help is never easy,
especially if you’ve been misled in the past.

But getting in touch with us won’t commit you to anything. We want to toss you a lifeboat and guide you through the choppy waters of the financial ocean, not leave you struggling to stay afloat. Our experts are here to offer advice and support on financial claims. We know what we’re doing and you can trust that if you’ve got questions, we’ve got answers.

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Spencer Churchill Claims Advice Will:

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Speak to an expert today

We have decades of experience in helping people claim back money that is rightfully theirs. Whether you want to make a mis-sold pension claim, have questions about a mis-sold investment, or you’re just looking for some advice you can trust – we’ve got you covered. Reach out to our team today for a no-obligation, completely free chat. 

Call: 01204929929

Office Hours:

Monday: 8:00am–6:00pm
Tuesday: 8:00am–6.00pm
Wednesday: 8:00am–6:00pm
Thursday: 8.00am–6.00pm
Friday: Office Closed

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