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Serenus Consulting Limited Claims Guide

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While many financial advisers are happy to give provide their clients with pension advice, not every company gives suitable advice 100% of the time, meaning that some clients may be worse off or put at risk because of this.

Serenus Consulting Limited is one firm that is known to have given unsuitable pension advice in the past, having been found at fault by the Financial Ombudsman over advice it gave to Miss S over the transfer of an occupational pension into a SIPP, with investments in Store First Ltd – an unregulated, high-risk investment.

Miss S was giving up a pension with guaranteed benefits, too.

In case DRN0463672, Miss S was cold-called by a marketing company, and introduced to Serenus Consulting Limited to receive advice. The advice was determined to be unsuitable by the FOS and the company was told to pay compensation.

Now, Serenus has applied to cancel it’s FCA authorisation, and has a note on its register entry to say that it much cease all regulated activities.

If you took pension advice form Serenus Consulting Limited, then you may have been mis-sold. Contact the team at Spencer Churchill Claims Advice to see if you can make a mis-sold pension claim.

Can You Make A Serenus Consulting Limited Claim?

Thousands of people are realising that their transfers into SIPP pensions were mis-sold, and that includes some of the former clients or Serenus Consulting Limited.

If you:

  • Transferred your pension to a SIPP
  • Made high-risk investments
  • Aren’t earning over £100k per year
  • Aren’t a Sophisticated Investor

Then you may have been mis-sold, and you could be able to make a claim for negligent SIPP advice.

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We are here to rewrite the book for you. And luckily we are pretty damn good at creating happy endings.


When you get let down by someone you thought you could trust, it can leave its mark on you, emotionally and physically.


We are committed to transparency and fairness in the way we conduct with clients, including how we charge for our claims services.

Serenus Consulting Timeline

  • Formation


    Serenus Consulting begins life in Cheshire in April 2010, and becomes regulated the same year.

  • Applied To Cancel


    According to the sub-status of the firm on the FCA register, Serenus applied to cancel it’s permissions in October 2017.

  • Insolvency

    June 2018

    Serenus enters into a CVA (Corporate Voluntary Arrangement)

  • FOS Decision

    Oct 2018

    In October 2018, the FOS decision upheld against the firm is published on the financial ombudsman website.


Do you have a wealth of knowledge and experience in investing?


Do you earn in excess of £100,000 per annum?


Or do you own £250,000 worth of investable assets?

Do you know how people complained about mis-sold investments and pensions in the last year?

A lot. Over twenty thousand complaints were made about mis-sold pensions and investments in 2020/21, a figure which had doubled since the year before.. It’s no secret how serious this problem is, and it just seems to keep getting worse.

People receive poor financial advice every day. Sometimes they don’t even realise that they’re owed whopping amounts of compensation.
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Have You Been A Victim Of Financial Mis-Selling?

Answer a few questions and find out if you have good grounds to make a financial compensation claim:

Step 1 of 6

Were you told to invest all, or most, of your savings into a single product?

Reaching out for help is never easy,
especially if you’ve been misled in the past.

But getting in touch with us won’t commit you to anything. We want to toss you a lifeboat and guide you through the choppy waters of the financial ocean, not leave you struggling to stay afloat. Our experts are here to offer advice and support on financial claims. We know what we’re doing and you can trust that if you’ve got questions, we’ve got answers.

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Spencer Churchill Claims Advice featured on:

  • The Herald
  • Southern Daily Echo
  • Manchester Evening News
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Regulated Solicitors Regulation Authority

Spencer Churchill Claims Advice Will:

  • Speak to you in plain English
  • Provide you with a dedicated claims specialist
  • Pay attention to the small details of your case
  • Keep you up to date with the status of your claim
  • Make sure you understand our charges
  • Do absolutely everything we can to win your claim

Speak to an expert today

We have decades of experience in helping people claim back money that is rightfully theirs. Whether you want to make a mis-sold pension claim, have questions about a mis-sold investment, or you’re just looking for some advice you can trust – we’ve got you covered. Reach out to our team today for a no-obligation, completely free chat. 

Call: 01204929929

Office Hours:

Monday: 8:00am–6:00pm
Tuesday: 8:00am–6.00pm
Wednesday: 8:00am–6:00pm
Thursday: 8.00am–6.00pm
Friday: Office Closed

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