• Free Initial Assessment: No-Obligation Chat

Complaint Letter Templates

We’re here to guide you through the process of making your voice heard – simply and effectively. Let’s get started on setting things right together.

01204 929 929
Get a call back

We’ll have a specialist call you back for a no obligation chat about your financial claim

This field is for validation purposes and should be left unchanged.

Need A Mis-Sold Pension Complaint Letter Template?

Thousands across the UK are now realising they have been mis-sold their final salary pension transferSIPP pension or Annuity.

This field is for validation purposes and should be left unchanged.
No Upfront Fees

Let’s Rewrite Your Financial Story

We are here to rewrite the book for you. 
And luckily we are pretty damn good at creating happy endings.

Money Hands

We are here to rewrite the book for you. And luckily we are pretty damn good at creating happy endings.


When you get let down by someone you thought you could trust, it can leave its mark on you, emotionally and physically.


We are committed to transparency and fairness in the way we conduct with clients, including how we charge for our claims services.

How Can You Tell If You Were Mis-Sold A Pension?

There are lots of different types of pension mis-selling, all more common than many people would like to think!

If you transferred…

… then you may be at particular risk of having been mis-sold your pension.

Transfers away from defined benefit pensions should rarely be considered suitable for most people, and may leave the individual out of pocket in retirement.

SIPPs, SSASs and QROPs pensions can sometimes be suitable, but are often filled with high-risk investments that may pose too much risk for the individual.

If you…

  • Didn’t have the risks explained to you properly
  • Didn’t have your financial situation properly assessed
  • Were told your pension plan would definitely pay off your mortgage
  • Were charged unexpected fees and charges
  • Were recommended an annuity that did not take your health, marital situation and life expectancy into account, or were only offered one type.

Then you may have been mis-sold, and could potentially benefit from a specialist looking at your case over a free initial assessment.

Need Spencer Churchill Claims Advice To Help Make A Claim?

Fill in your details and we’ll be in touch to start your free initial assessment

This field is for validation purposes and should be left unchanged.

Where To Start A Mis-Sold Pension Claim

For many people, the next thought is to go to the Financial Ombudsman Service (only after they have made an initial complaint themselves), or the FSCS (only if the negligent party is listed as in default with the FSCS).

The first thing to do is usually to make the complaint to the potentially negligent party themselves, in a way that clearly explains why the actions they proceeded with, or the advice they gave was negligent.

The company can then accept the complaint (and usually offer compensation) or reject it.

The complainant does not have to accept the compensation amount if they deem it to be too low, and may then be able to take the claim to the FOS if needs be.

Download Pension Claim Framework

While there are quite a few template letters out there on consumer watchdog websites, you need to be sure you’re using a template that fits your claim as precisely as possible.

Every pension claim is different, and you need to work out which parts of any template you use apply to you and your unique case.

However, somewhere is a better starting place than nowhere, so if you’re feeling determined to go it alone rather than getting specialists like Spencer Churchill Claims Advice to make your claim on a with no upfront costs, then pop your details into our form and download our FREE mis-sold pension complaint letter template.

Do you know how people complained about mis-sold investments and pensions in the last year?

A lot. Over twenty thousand complaints were made about mis-sold pensions and investments in 2020/21, a figure which had doubled since the year before.. It’s no secret how serious this problem is, and it just seems to keep getting worse.

People receive poor financial advice every day. Sometimes they don’t even realise that they’re owed whopping amounts of compensation.
Free Initial Assessment: No-Obligation Chat

Have You Been A Victim Of Financial Mis-Selling?

Answer a few questions and find out if you have good grounds to make a financial compensation claim:

Step 1 of 6

Were you told to invest all, or most, of your savings into a single product?

Reaching out for help is never easy,
especially if you’ve been misled in the past.

But getting in touch with us won’t commit you to anything. We want to toss you a lifeboat and guide you through the choppy waters of the financial ocean, not leave you struggling to stay afloat. Our experts are here to offer advice and support on financial claims. We know what we’re doing and you can trust that if you’ve got questions, we’ve got answers.

Trust Pilot 5 Stars

Spencer Churchill Claims Advice featured on:

  • The Herald
  • Southern Daily Echo
  • Manchester Evening News
GCA Team People
Regulated Solicitors Regulation Authority

Spencer Churchill Claims Advice Will:

  • Speak to you in plain English
  • Provide you with a dedicated claims specialist
  • Pay attention to the small details of your case
  • Keep you up to date with the status of your claim
  • Make sure you understand our charges
  • Do absolutely everything we can to win your claim

Speak to an expert today

We have decades of experience in helping people claim back money that is rightfully theirs. Whether you want to make a mis-sold pension claim, have questions about a mis-sold investment, or you’re just looking for some advice you can trust – we’ve got you covered. Reach out to our team today for a no-obligation, completely free chat. 

Call: 01204929929

Office Hours:

Monday: 8:00am–6:00pm
Tuesday: 8:00am–6.00pm
Wednesday: 8:00am–6:00pm
Thursday: 8.00am–6.00pm
Friday: Office Closed

This field is for validation purposes and should be left unchanged.